An excellent opportunity has arisen for an experienced Administrator to join a busy operational team on a 6-month temporary basis, supporting the delivery of large-scale maintenance and improvement projects. Monday to Friday 8-4 with 3 days working from home. 50% of the role will be phone-based liaising with customers that are residential tenants, there will be some complaints to handle also.
This is a varied administrative/customer service role ideal for someone highly organised, proactive, and comfortable working in a fast-paced environment supporting both office teams and field-based operatives.
The Role:
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Providing day-to-day administrative support to the Major Works team
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Supporting the delivery of responsive, cyclical, and planned maintenance activities
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Managing and processing orders, invoices, and compliance paperwork accurately and within deadlines
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Maintaining data systems, ensuring documentation is stored correctly and up to date
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Updating internal systems to reflect operational progress and service delivery activity
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Raising and distributing planned work orders to trades team, subcontractors, and third-party suppliers
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Booking and coordinating works in line with operational plans and project timescales
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Acting as a first point of contact for customer, contractor, and internal queries
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Preparing correspondence, reports, meeting minutes, and general office documentation
The Ideal Candidate:
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Previous experience in an administrative role within maintenance, property, construction, housing, or a fast-paced operational environment
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Strong organisational skills with excellent attention to detail
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Confident using internal systems and Microsoft Office packages
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Able to prioritise workload and work effectively to deadlines and performance targets
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Professional communication skills with the confidence to liaise with customers, contractors, and colleagues
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Able to work independently while also contributing positively as part of a team
