Sales Administrator – Estate Agency
Hackney, London
Monday to Friday
Up to £32,000 basic
We are looking for an organised, proactive, and detail-oriented Sales Administrator to join our busy estate agency team in Hackney. This is a key role supporting the sales department and overseeing the full sales progression process from offer agreed through to completion.
Key Responsibilities
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Managing the full residential sales process from offer accepted to completion
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Carrying out Anti-Money Laundering (AML) checks and ensuring compliance with all regulations
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Completing property risk assessments and compliance documentation
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Preparing and issuing offer letters and sales memorandums
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Progressing sales and maintaining regular communication with buyers, sellers, solicitors, brokers, and surveyors
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Chasing outstanding paperwork and proactively resolving delays within the chain
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Providing regular updates to all parties throughout the transaction process
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Maintaining accurate records on CRM and property software systems
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Supporting negotiators and management with administrative duties
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Ensuring GDPR and compliance standards are adhered to at all times
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Handling incoming enquiries and delivering a high level of customer service
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General office administration and branch support
Requirements
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Previous experience within estate agency sales administration or sales progression
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Strong understanding of the residential property sales process
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Experience conducting AML checks and handling compliance procedures
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Excellent organisational skills and attention to detail
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Ability to manage multiple transactions in a fast-paced environment
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Strong communication and problem-solving skills
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Proficient in Microsoft Office and estate agency CRM systems
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Professional, reliable, and customer-focused approach
Desirable
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Knowledge of the Hackney and East London property market
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Experience using Alto, Reapit, or similar estate agency software
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Previous sales progression experience preferred