Customer Service Advisor
£25,000
Maidstone
Mon- Fri
My client is looking to recruit a Customer Service Advisor on a contract basis for 6 months with a possible extension to cover maternity leave. My client are a financial services business that are a close knit team who pride themselves on looking after their staff, maintaining an enjoyable atmosphere and working as a team. This role will be 4 days in the office with one day from home. You will be someone who has strong numerical skills, good communication, outgoing nature and delivers great customer service.
Day to day of the Customer Service Advisor:
Handling the emails coming through from the shared inbox and delegating them to the correct individual or handling them first hand if you can.
Acting as the first point of contact for all phone calls coming into the business.
Providing and chasing up documentation needed from clients.
Uploading documentation from clients onto their platforms/ account on the internal system.
Supporting other members of staff with managing portfolios when required and working with the client in the other colleagues absence.
Handling any other administration when required or any other duties around this job role.Requirements of the Customer Service Advisor:
Good customer service skills, having had experience of delivering customer service over the phone.
Good IT skills.
Good Numerical skills.
Outgoing nature.
Has a interest in the financial services industry.If you are interested in this Customer Service Advisor role, please contact El on (phone number removed) opt 2 or hit apply
