Client Service Analyst / SIPP Pensions Administrator - Hybrid
Join a growing financial services infrastructure provider on a mission to transform the platforms that underpin the world of investments and financial advice. Growing to be the leading provider of infrastructure to the investments and adviser community offering a unique platform model devoted to championing automation and unrivalled user experience our client is focused on delivering good outcomes for their customers through exceptional service levels.
Offered on a a hybrid basis 3 days in the office / 2 days at home.
Key Responsibilities
The successful candidate will manage SIPP administration processes with minimal supervision once training successfully completed.
Prior SIPP experience is essential for this position.
Core responsibilities include:
End-to-end SIPP administration including establishment, transfers, contributions and benefit payments
Processing both cash and in-specie transfers
Managing drawdown arrangements including PCLS calculations and income payments
Executing pension payroll functions
Delivering accurate regulatory and client reporting
Conducting daily banking reconciliations and processes
Resolve pension administration queries
Contribute to process improvement initiatives
Provide technical input on system enhancements
Build and maintain strong relationships with clients
Support strategic projects as needed Required Experience & Qualities
Proven SIPP administration experience (essential)
Exceptional attention to detail with strong compliance awareness
Outstanding written and verbal communication abilities
Career focus on financial services progression
Flexibility for occasional client site visits
Resilience and composure in high-pressure situations
Self-motivated with strong independent working capabilities
Advanced organisational skills with ability to manage competing priorities
Proficient with Microsoft Office applications
Strong educational background, degree-level preferred
Pension qualifications advantageous
