Sales Office Administrator

CV-Library • Stanley, County Durham • 1h ago

Rewards and Benefits on offer;

Full time and permanent job
Excellent progression opportunities!
Employee discount
Sick pay
Life insurance
Free parking
Company pension
Casual dress & a relaxed and friendly office atmosphere
Health & wellbeing programme

The Company you will be working with;

MTrec Commercial are proudly representing our industry leading client on their search for an experienced Sales Office Administrator to join their expanding team on a full time and permanent basis. We are seeking an ambitious, customer-focused individual with a strong background in sales administration and office-based customer support. This role is ideally suited to someone who is keen to develop their career within a dynamic and forward-thinking business. You will become part of a supportive, close-knit team where contributions are recognised and development is actively encouraged. The position offers a varied workload, combining sales administration with customer liaison responsibilities. If you feel you have the required skills and experience, then please apply for an immediate response!

The Role you will be doing;

Responding promptly and professionally to all incoming email enquiries
Providing accurate pricing, quotations and product information to customers
Maintaining and updating records within the CRM system
Preparing and issuing customer quotations with a high degree of accuracy
Liaising with existing customers and supporting account management activities
Processing customer orders, deliveries and queries
Supporting sales initiatives, including promotions and new product launches, alongside Account Managers
Working closely with the Sales and Customer teams to support business growth
Ensuring all administrative processes are completed efficiently and to a high standard

About You;

Previous experience in a sales administration or office-based customer service role
Experience preparing and issuing customer quotations would be advantageous
Strong written communication skills, with the ability to compose clear and professional emails
Confident and professional telephone manner
Excellent attention to detail and a high level of accuracy
Strong organisational skills, with the ability to prioritise workload effectively
A proactive approach with the ability to use initiative
Good working knowledge of Microsoft Word and Excel
Experience using CRM systems is desirable