About the Role
I am seeking a proactive and adaptable Office Administration Assistant my client’s team. This role offers the opportunity to work across multiple areas of the business, supporting a variety of administrative and operational functions.
Key Responsibilities
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Carry out sales administration tasks accurately and efficiently
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Provide professional and friendly telephone support to customers
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Maintain and update customer records
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Input and manage customer part data
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Schedule and coordinate customer orders
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Prepare administrative documentation to support factory operations, including bills of materials
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Liaise with factory staff to ensure customer requirements are met
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Use CRM and MRP systems to track sales orders and deliveries
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Manage a shared inbox, filing invoices and remittances appropriately
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Match purchase invoices to orders
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Monitor debtor accounts and follow up on outstanding payments
Skills & Experience Required
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Previous experience in a customer-facing role
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Experience with bookkeeping or accounts assistant duties
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Strong customer service skills
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Good level of computer literacy
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Excellent organisational and administrative skills
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High attention to detail
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Flexible and adaptable approach to work
Desirable Skills
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Experience in sales administration
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Familiarity with order tracking systems (CRM/MRP)
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Previous experience in an engineering or manufacturing environment
