Role: Customer Services Coordinator
Location: Biggleswade
Hours: Monday to Friday, 8am - 5pm, early finish Fridays
Salary: £31,800 per annum
OA are currently looking to recruit for an experienced Customer Services Coordinator to join a well established client based in Biggleswade.
Duties of a Customer Services Coordinator:
Deliver consistently high-quality customer service, maintaining a professional and friendly first impression at all times
Provide timely support and advice to customers, ensuring accuracy with technical details (e.g. part and serial numbers)
Prepare and manage estimates, quotations, and orders using internal systems and spreadsheets
Coordinate and progress workshop jobs, keeping customers updated on status and timelines
Handle RFQs, follow-ups, and customer communications to drive efficient service delivery
Support the wider team with administrative tasks, including travel and logistics arrangements, as required
What we would like from you:
Previous experience within B2B Customer Service is essential
Background industry within service, engineering or manufacturing is essential
Excellent communication skills; written and verbal
Accurate with meticulous attention to detail
Excellent organistion skills with ability to multi-task and prioritise workload
Confident telephone manner
Computer literate in Microsoft office
If you are interested in this role, please apply below with your most recent CV.
BEDFORDPERM
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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days
