Food Sampling and Customer Experience Facilitator
Location: Perth, Scotland
Contract Type: Fixed Term Contract (12 months)
Hourly Rate: £13.63 - £14.44 (depending on experience)
Working Pattern:
Part‑time or Full‑time opportunities available
Between 14 - 37.5 hours per week, within agreed days and hours
Up to 3 positions available
Driving Required: Yes - own car required (mileage reimbursed)
About the Role
Are you passionate about food and enjoy engaging with people? We're looking for Food Sampling and Customer Experience Facilitators to deliver in‑store tasting sessions and gather customer feedback to help shape future food products.
This is a hands‑on, customer‑facing role where you'll prepare food samples, invite customers to take part in tastings, and guide them through simple feedback activities using tablets. No two days are the same, and you'll be meeting a wide range of customers at each session.
What You'll Be Doing
Customer Experience
Engage shoppers and invite them to take part in tasting sessions
Guide customers through blind tastings using tablets and short questionnaires
Deliver a friendly, confident, and engaging experience at all timesFood Preparation & Hygiene
Prepare, heat, and serve food samples safely
Maintain a clean, organised tasting area
Follow all food safety, hygiene, and health & safety guidelinesFeedback & Administration
Accurately capture customer feedback using tablets and spreadsheets
Support wider quality and insight activities where required
Assist with setting up and packing down tasting stands and equipmentTravel & Teamwork
Travel to local stores to collect products and attend tasting locations
Follow all processes, compliance, and safety requirements
Work closely with colleagues to ensure sessions run smoothly
What We're Looking For
Essential
Catering or food hygiene experience
Background in hospitality, retail, or food‑based roles
Confident speaking with new people and engaging customers
Basic food preparation and cooking skills
Comfortable using tablets and basic computer systems
Ability to stand and remain active during shifts
Access to your own vehicle
What You'll Get in Return
Competitive hourly pay based on experience
Flexible part‑time or full‑time hours
Full training on systems, food safety, and ways of working
A supportive and inclusive team environment
A varied role where no two shifts are the same
The opportunity to influence future food products through customer insight
How to Apply
If you enjoy working with food and people and are looking for a practical, social, and rewarding role, we'd love to hear from you. Apply now to join our food sampling and customer experience team.
Generative AI may assist in early‑stage screening for fairness and efficiency; all final decisions are made by our recruitment team.
Pontoon is an employment consultancy committed to inclusive hiring. We welcome applications from all backgrounds and can support reasonable adjustments at any stage of the recruitment process.
If you do not hear from us within five working days, please assume your application has been unsuccessful on this occasion.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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