Customer Service Administrator
Up to £30,000
Full Time | Permanent
Waterlooville
The Opportunity:
Dynamite Recruitment is delighted to be partnering with a well‑established and growing global organisation seeking a Customer Support Administrator to join their small, close‑knit and supportive team based in Waterlooville.
This is a fantastic opportunity to become part of an expanding business within specialist communications, working with a portfolio of prestigious customers as the company continues to grow and evolve.
The Benefits:
25 days holiday
Company Pension
Onsite Free Parking The Role of a Customer Service Administrator:
You’ll play a key role in delivering exceptional customer service, acting as the first point of contact for customers. You’ll handle a wide range of billing and service enquiries via phone and email, ensuring each interaction is handled professionally, efficiently, and with a customer-first approach.
No two days are the same in this role. You’ll be supporting customers with varied and often complex enquiries, building strong relationships, and working closely with internal teams to ensure issues are resolved smoothly and to a high standard. This is an ideal opportunity for someone who enjoys variety, problem-solving, and working in a fast-paced, customer-focused environment.
What we're looking for:
Proven experience within administration and customer service roles
Highly organised with excellent attention to detail and accuracy
Calm and composed under pressure, with the ability to prioritise effectively
Confident and assertive, able to challenge and push back when appropriate
Excellent communication skills, both verbal and written
Strong IT capability with excellent Microsoft Office skills (Word, Excel, Outlook)
Naturally inquisitive with a strong questioning and problem‑solving mindset
Hands-on and proactive, with a roll‑your‑sleeves‑up attitude
Friendly, enthusiastic team player who enjoys supporting colleagues and customers alike. If you’re looking for a role where you can truly make an impact and be part of a supportive, close‑knit team, we’d love to hear from you.
Apply now or contact (url removed) / (phone number removed)
