A leading company based in the Norfolk area is seeking to appoint a Customer Support Administrator to join their business.
The position will be administration focused, supporting the existing business teams.
Responsibilities of the Administrator will include:
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Answering internal telephone calls
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Responding to requests internally
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Following up on staff enquiries
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Working to quality standards
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Processing orders
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Delivering excellent levels of customer service, on the telephone
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Computer literate and confident using various IT systems - Excel and Word
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Attention to detail and solution driven
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Generating invoices and company correspondence
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Dealing with supplier invoices
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Ad-hoc hotel and travel bookings supporting directors within the business
Candidates should have a strong customer service background, excellent communication skills and be well presented.
Applicants should be confident communicating in a customer focused environment and possess good organisation and administration skills.
This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a background in customer service within a fast paced business and feel this is the role for you - please do apply. .
Full system and company training will be given
