Hospital Administrator
Salary £25k-£26k DOE
East Grinstead
Monday to Friday (no late shifts or weekends)
Private medical insurance
Company pension
Staff events
Role Overview:
The Hospital Administrator plays a key role in ensuring a smooth and efficient patient journey by delivering excellent customer service and providing comprehensive administrative support across hospital operations.
This is a busy, hands-on administrative position requiring daily interaction with patients, clinical staff, managers, and external stakeholders.
The role is central to the coordination of hospital processes, supporting scheduling, documentation, communication, and general operational flow to ensure services run efficiently and effectively.
Key Responsibilities:
Maintain accurate patient records and update internal systems
Complete post-treatment follow-up calls
Prepare and organise patient documentation and clinic materials
Upload and manage clinic schedules on internal systems
Scan, file, and process incoming documentation
Provide reception cover when required
Support preparation and maintenance of patient folders
Handle incoming calls and email enquiries professionally
Direct queries appropriately and provide clear information
Carry out data entry with a high level of accuracy
Support general administrative tasks across departments
Process payments for services and products
Ensure patients and visitors are signed in and out correctly
Maintain confidentiality at all times
Adapt to changing priorities in a fast-paced environmentKey Skills and Experience:
Experience within a healthcare, clinical, or hospital environment is preferred
Previous office-based administration experience essential
Confident telephone manner and experience handling customer queries
Strong written and verbal communication skills
High attention to detail and accuracy
Proficient in Microsoft Office (especially Excel) and general IT systems
Strong organisational and time management skills
Professional, polite, and customer-focused approach
Able to work independently and as part of a team
Flexible and able to adapt to changing workloads
Willingness to learn new systems and processesExtra Information:
Refer a friend and earn up to £500 (see website for details)
Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful
By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer
