Customer Service & Operations Support | Full Training Provided | Temp to Perm
Salary: £27,000 - £28,000 per annum
Location: Bathgate
We are looking for an organised, proactive Logistics Coordinator to join a fast‑paced operational team. This is a varied, hands‑on role where no two days are the same, ideal for someone who thrives under pressure, enjoys problem‑solving, and can confidently support multiple business functions at once.
You will play a key role in keeping operations running smoothly, acting as a central link between customers, drivers, and internal teams. Full training on systems and processes is provided, along with ongoing support to help you succeed and grow in the role.
This position suits someone with a background in customer service, logistics administration, or operational coordination who enjoys working in a busy, live environment. This role will start temporary with a view to going permanent after successful completion of a 16 week period.
What you'll be doing
This is a varied role where you'll be involved in lots of different areas, including:
Supporting job pricing, quotes and general customer enquiries
Speaking with customers about job progress, changes and confirmations
Keeping job information up to date across systems, trackers and shared inboxes
Supporting the day‑to‑day operational workflow and flagging any issues
Working closely with the control team to help with job allocation, tracking and driver coordination
Monitoring job progress and helping manage any issues or exceptions
Pitching in during busy periods with planning changes and operational supportA typical day might include:
Acting as a main point of contact between customer service, operations and control
Answering calls and responding to queries in a professional, friendly way
Keeping trackers, dashboards and handover notes accurate and up to dateWhat we're looking for
A proactive, can‑do attitude
Someone who's comfortable working across different teams
Reliable, organised and able to prioritise
Confident communicator who enjoys working as part of a team
Calm under pressure and happy working in a busy environment
Willing to learn and get stuck in
Experience in a fast‑paced logistics, transport or operations setting would be a bonus, but not essential
If you are interested please apply here or email (url removed)
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
