Job Title: Field Service Engineer
Industry: Warehouse Automation
Location: Hybrid
Salary: Up to £50k basic (with overtime you can earn between £60 - 65k) + company van
THE ROLE
The Field Service Engineer will provide on-site service, maintenance, and repair of equipment at customer locations, ensuring minimal downtime and maximum performance. This role requires technical expertise, effective problem-solving skills, and a customer-focused approach to deliver exceptional service and uphold company standards.
DUTIES & RESPONSIBILITIES
Service, Maintenance & Project Support
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Perform scheduled preventive maintenance on a wide range of equipment to ensure reliable operation.
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Diagnose, troubleshoot, and repair equipment faults on-site in a timely manner.
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Conduct root cause analysis and implement effective solutions to minimize future issues.
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Install and commission new equipment, ensuring full functionality and compliance with customer requirements.
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To carry out installation and commissioning support to projects within the business.
WORK ENVIRONMENT & ROLE REQUIREMENTS
Skills and Competencies:
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Strong technical problem-solving skills with a hands-on approach.
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Excellent communication and customer service skills.
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Ability to work independently and manage time effectively in a fast-paced environment.
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Attention to detail and ability to complete tasks to a high standard.
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Good organizational skills to maintain accurate records and manage workload.
Additional Requirements:
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Full UK driving licence (essential for travel between customer sites).
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Willingness to travel extensively and occasionally stay overnight.
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Availability to participate in an on-call rota, including weekends and evenings if required.
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Physical ability to handle tools and equipment and work in varied environments.
QUALIFICATIONS & EXPERIENCE
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Proven experience in a field service or maintenance role, ideally within automation
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Ability to read and interpret technical diagrams, schematics, and manuals.
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Experience in diagnosing and repairing mechanical, electrical, or automated systems.
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Formal engineering qualification (e.g., HNC, HND, NVQ Level 3, or equivalent).
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Familiarity with field service management software and tools.
SALARY PACKAGE
- We’re looking to offer a competitive salary of up to £50,000 per annum, with the opportunity to significantly increase your earnings through regular overtime – many of our team members take home between £60,000 and £65,000, a van is provided for business use and 25 days annual leave (plus bank holidays). A company sponsored pension scheme, a holiday trading scheme & life assurance
