Customer Service Coordinator (Fixed Term – Maternity Cover)
Location: Ipswich IP3
Hours: Monday to Friday, 8:00am – 4:30pm
Pay Rate: £13.21 per hour
We are currently recruiting for a Customer Service Coordinator to join a busy and supportive team on a fixed-term maternity cover contract. Suppliers of NHS wheelchair services, so attention to detail and excellent customer care are essential.
The Role
You’ll play a key role in ensuring smooth day-to-day operations, supporting customers and internal teams with order processing and enquiries.
Key Responsibilities
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Managing and processing customer orders accurately and efficiently
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Handling inbound calls and providing excellent customer service
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Liaising with NHS contacts, patients, and internal departments
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Updating records and maintaining accurate data on internal systems
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Supporting general administrative tasks as required
What We’re Looking For
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Strong experience in order processing and administrative support
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Confident using Microsoft Excel and Word
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Excellent telephone manner and communication skills
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High level of attention to detail and organisation
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Ability to work in a fast-paced environment and prioritise workload
What You’ll Get
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Monday to Friday schedule – no weekends
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Opportunity to work within a meaningful sector supporting NHS services
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Friendly and supportive working environment
If you’re an organised and customer-focused individual who thrives in a busy environment, we’d love to hear from you.
Apply today to be considered
