Location: Cambridge (CB25)
Type: 3 month contract, possible extension
Hours: 9am - 5pm Monday to Thursday, 9am - 4.30pm Friday
Rate: £15.59 per hour
Job Reference: 36117
We're looking for a Repairs Administrator to join an established team and help support the repair and disposal services. In this role, you'll help make sure everything runs smoothly-from dealing with customer queries to organising repairs and helping manage the repairs process from start to finish.
Responsibilities
- Handle customer enquiries and keep them updated on repair progress
- Organise and track items being sent for repair or disposal
- Help manage the schedule for collections and deliveries
- Keep records up to date and prepare reports
- Work with internal and external teams to keep things running smoothly
- Support management with improving processes and audits
- Maintain high levels of customer service
Requirements
- Familiar with ERP systems and following business processes
- Strong attention to detail
- Process focused approach to quality
- Ability to learn new processes and tools quickly under instruction
- Computer literate and able to use Microsoft Excel, Outlook and Access
- Willing and able to support the team in receiving, handling and dispatching devices
Please contact us as soon as possible for more details or apply below
