Commercial Account Handler
Our client is an independent, award-winning commercial insurance broker with a strong reputation in the market. Due to continued growth and future expansion plans, they are seeking a Commercial Account Handler to join their team at their Darwen office.
Their office benefits from excellent transport links and offers on-site parking.
The Opportunity
We are looking for a motivated and passionate individual who is eager to contribute to the company’s growth and become a valued member of the team. This role offers the opportunity to have real input into day-to-day operations and help drive the business forward.
You will work closely with all departments and provide key support to the Director in managing their book of business.
Key Responsibilities
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Handling incoming enquiries
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Supporting and reporting directly to the Director
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Arranging new policies, renewals, and mid-term adjustments
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Preparing reports, insurance documentation, and presentations
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Coordinating renewal and new business meetings for the Director
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Managing the claims process from start to finish
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Maintaining accurate client records and data
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Negotiating with underwriters to secure the best terms, coverage, and pricing
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Building and maintaining strong relationships with clients and insurers
Essential Requirements
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GCSE Maths and English (Grade A–C / 9–4)
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Proven experience with commercial insurance products
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Experience using Acturis
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Strong communication and interpersonal skills
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Proficient in Microsoft Office
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Professional and detail-oriented approach
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Highly motivated with a proactive attitude
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Strong organisational and time management skills
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Analytical thinking and problem-solving ability
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Demonstrated track record in client retention
Desirable
- CII qualification (or working towards)
Package & Benefits
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28 days annual leave (including bank holidays), increasing with service
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Access to employee discounts
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Private medical insurance (post-probation)
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Company pension scheme
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On-site parking
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Bonus scheme
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Working hours: Monday–Thursday 9:00–17:00, Friday 9:00–16:30
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Annual salary review
