Commercial Account Handler / Account Executive - West Midlands (Hybrid Working) - £27k-£35k - commutable from Coventry, Solihull, Birmingham, Warwick and surrounding areas
We are working with a well established, independent insurance brokerage in the West Midlands who are looking to appoint an experienced Commercial Account Handler to join their growing team.
This is a fantastic opportunity for someone with a background in commercial / B2B insurance who enjoys managing existing client relationships and delivering high levels of service, rather than focusing on new business generation.
Your role will involve:
You will be responsible for managing a portfolio of commercial clients, acting as a key point of contact for all servicing needs. The role is primarily focused on retention, renewals, and client support, ensuring clients receive tailored and cost-effective insurance solutions.
Key responsibilities include:
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Managing renewals from start to finish, including re-broking where appropriate
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Handling mid-term adjustments, queries, and general policy administration
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Liaising with insurers to secure the best outcomes for clients
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Maintaining accurate records and ensuring all documentation is compliant
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Supporting clients with premium finance arrangements
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Identifying cross-selling opportunities where suitable
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Delivering a high standard of customer service at all times
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Ensuring all work complies with FCA regulations and internal procedures
What we need you to have:
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Minimum 2+ years’ experience in commercial insurance (essential)
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Strong understanding of B2B insurance products and processes
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Excellent communication and relationship building skills
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High attention to detail and strong organisational ability
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Comfortable managing workloads and prioritising tasks
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A proactive and professional approach to client service
Desirable:
What’s on Offer:
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Hybrid working model
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Supportive and collaborative team environment
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Opportunity to develop and progress within a stable brokerage
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Ongoing training and professional development support
Client is ready to interview - apply now for immediate consideration
