Job Description:
Sales Assistant – Retail
Location: Plymouth
Salary: DOE. Salary will increase after JET training and is under review for a potential increase.
Hours: 9:15am – 5:10pm, five days per week (37.1 hours). Day off normally Tuesday. Sundays are usually closed; December Sunday shifts are rotated fairly across the team.
Job Type: Full-time
Reports To: Manager / Deputy Manager
About the Role
Are you passionate about retail, customer service, and creating an inspiring shopping experience? This Sales Assistant role is perfect for someone who thrives in a lifestyle focused retail environment. You’ll work in a store where attention to detail, team collaboration, and exceptional customer experiences are key.
As a Sales Assistant, you’ll play a vital role in engaging with customers, driving sales, and maintaining the high standards of presentation and service that define the store.
Key Responsibilities
-
Deliver outstanding customer service and build lasting relationships
-
Maximise sales by sharing product knowledge and creating engaging experiences
-
Motivate and support your team to achieve store goals
-
Accurately handle cash and card transactions
-
Maintain stock levels and update the stock system
-
Merchandise the store effectively to optimise presentation and sales
-
Maintain and grow the customer database
-
Follow company sales processes to improve personal performance
-
Ensure high standards of after-sales service, including order and complaint follow-ups
-
Monitor KPIs and understand how your work contributes to store performance
-
Maintain store equipment, cleanliness, and security
-
Attend meetings, training sessions, and workshops as required
-
Adhere to company values, uniform guidelines, and professional communication standards
Requirements / Desired Attributes
-
Confident using till systems; experience with Bransom software is a plus
-
Positive, inspiring, and ambitious personality
-
Honest, reliable, and a team player
-
Creative thinker with ideas to improve the store and customer experience
-
Comfortable in a lifestyle retail environment with attention to detail and excellent customer service
Why Join Us?
-
Join a supportive, team-oriented retail environment
-
Work for a respected lifestyle and home retailer
-
Grow your skills and career through JET training and development opportunities
-
Contribute to a store environment that prioritises presentation, service, and customer experience
If you are interested in this position, please click apply now or call us for more details.
Job Type: Full-time
