We are looking for a professional and polished Receptionist to join our front-of-house team. You will be the first point of contact for all guests and colleagues, delivering a 5-star service and ensuring a warm, efficient, and secure welcome to the site.
Key Responsibilities
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Meet and greet visitors, ensuring smooth and timely check-in.
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Communicate with internal teams via email/phone and support their requests.
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Maintain accurate guest records and building knowledge.
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Provide proactive visual checks of communal areas and report issues via the FM Helpdesk.
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Support colleagues across the FM team and promote best practice.
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Ensure compliance with Health & Safety and security procedures at all times.
About You
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Well-presented, professional, and customer-focused.
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Confident communicator with strong attention to detail.
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Flexible, reliable, and proactive in your approach.
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Knowledge of local transport and amenities is an advantage.
The hours will be 40 hours a week -but will need to be flexible to accomodate holiday and sick leave within your team.
Essential Requirements
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Professional appearance and well‑groomed at all times (front-of-house standard).
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Excellent customer service skills with a warm, welcoming manner.
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Strong communication skills (verbal and written) for speaking with visitors, staff, and internal teams.
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Ability to multitask and manage a busy reception area efficiently.
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Attention to detail when checking visitors in and maintaining accurate records.
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Reliable, punctual, and flexible to support business needs.
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Comfortable using email, phone systems, and visitor management software.
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Understanding of basic Health & Safety and site security protocols.
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Ability to work well within the wider FM team and support colleagues proactively.
If you take pride in delivering exceptional service and enjoy working in a dynamic front-of-house environment, we'd love to hear from you
