Our public sector client are looking for a Pensions Assistant to join them on a temporary basis.
Location – Glenfield
Job Purpose
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Administer the Local Government Pension Scheme (LGPS).
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Maintain accurate pension records and support benefit calculations and payments.
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Manage workflows and caseloads to meet deadlines and KPIs.
Key Responsibilities
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Handle member enquiries (phone, email, in person), including helpdesk and payroll queries.
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Maintain and update pension records (e.g. addresses, transfers, life certificates).
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Process benefits including preserved benefits, refunds, APCs, and transfers (CETVs).
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Carry out record amalgamations (aggregations and concurrents).
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Manage workflow systems, scanning, indexing, and document control.
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Process monthly data (starters, leavers, pension returns) and year-end work.
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Liaise with employers, payroll providers, and pension stakeholders.
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Support onboarding of employers and iConnect processes.
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Process death notifications and related pension actions.
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Undertake general administrative and office duties.
Experience
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Experience in pensions, finance, or a related administrative role.
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Use of Microsoft Office and pension administration systems.
Knowledge
- Office procedures, customer service, and data confidentiality.
Skills & Competencies
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High numerical accuracy and attention to detail
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Strong written and verbal communication
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Good organisation and ability to prioritise workload
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Ability to understand and apply pension regulations
