Sales Administrator

CV-Library • Shipley, West Yorkshire • 5h ago

Sales Administrator - Engineering Sector

Basic Salary £27,000 - £30,000 depending on experience

Based in Shipley, Monday to Friday

My client is an engineering/manufacturing business within the plastics sector and they are going through a significant growth period. Following an internal reorganisation they are upgrading their sales and general business administration processes and as such, need an experienced Sales Administrator to help cope with increased order volumes and improve process compliance.

The Role:

You'll be responsible for managing all administration related to sales enquiries and order management. This would include ensuring that inbound emails and calls are forwarded to the right person and keeping the customer updated with expected timescales and answering basic pricing queries etc.
Updating customer records in Hubspot and entering approved orders onto the company's sales order system. You'd also co-ordinate with other departments like logistics and finance to ensure orders are fulfilled effectively for each customer.
The role also includes raising invoices, credit notes and proformas following order dispatch or customer instruction.
There will be some Sage administration involved including entering new customer and product details when required and maintaining accuracy of customer accounts and order records.
Prepare and issue delivery notes for UK shipments and book deliveries on the carrier portal. You'll also confirm shipments planned for the day and co-ordinate with dispatch.
Support technical colleagues by passing designs to listed suppliers and requesting pricing, lead time and minimum order quantities.
There will also be some general ad hoc admininstation as this is a small close knit office environment where the team works together.

The Person:

We're looking for someone with strong experience in sales administration , ideally in a manufacturing or engineering environment who has excellent communication skills and a customer focused approach.
Strong IT skills with Microsoft Office tools, ideally CRM experience and any Sage50 knowledge and experinece would be a real benefit, although not essential if you're a quick learner and happy to pick it up.
You'll have the ability to work independently and manage multiple tasks efficiently. with an enthusiasm for learning and developing product and systems knowledge.
This role needs someone who is comfortable liaising with different departments and external customers and suppliers and is happy to take on general admin.office tasks as and when needed too.
This is a growth phase for the business and as such there is a great opportunity to grow and develop in the role over the next 12 - 18 months.

The Package:

A basic salary between £27,000 and £30,000 is offered depending on experience
25 days holiday plus bank holidays
Free onsite parking
A great opportunitiy to grow in the role
Hours of work are Monday to Friday, either 8.30am - 4.30pm or 9am - 5pm but an earlier finish on a Friday can be accommodated too.
This role is 100% office based, no hybrid option is available.