Our well known Client is looking for a highly motivated and customer-focused Customer Service to join their team.
This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with key clients, particularly within the German market.
Key Responsibilities
Manage and develop relationships with key accounts, ensuring a high level of customer satisfaction
Provide exceptional customer service via phone and email to German-speaking clients
Act as the main point of contact for German market enquiries and support requests
Liaise closely with internal departments to ensure smooth order processing and issue resolution Requirements
Fluent German (written and spoken) is essential
Strong customer service
Excellent communication and interpersonal skills
Ability to multitask and prioritise in a busy environment
Strong problem-solving skills and attention to detail
Team player with the ability to collaborate across departments
