We are looking for a French-speaking Sales Support Administrator to join a well-established international business based in Witney. This role plays a key part in supporting the sales and operational functions across the UK and European operations.
The successful candidate will work closely with internal teams, customers, and suppliers to ensure orders, enquiries, and administrative tasks are handled accurately and efficiently.
This is a varied role requiring strong communication skills in both French and English, excellent organisation, and the ability to manage multiple priorities.
Key Responsibilities
. Build and maintain strong relationships with existing customers
. Respond promptly and professionally to customer enquiries via email and telephone
. Process customer orders efficiently to ensure deadlines are met
. Prepare quotations and carry out accurate cost calculations
. Negotiate pricing, delivery terms and specifications with customers where required
. Liaise with suppliers to monitor the progress of orders
. Manage stock replenishment for the French operation
. Run and review reports on outstanding sales and purchase orders, following up where necessary
. Coordinate returns of faulty parts, maintain returns logs and ensure replacements or credit notes are issued
. Support communication between French-speaking customers and internal teams, including translating technical queries where necessary
Skills and Experience
. Fluent French and English (written and spoken)
. Strong organisational and time management skills
. Excellent communication and relationship-building skills
. Ability to work accurately in a fast-paced environment
. Proficiency with Microsoft Office and general business systems
If you are a French-speaking administrator with strong customer service and coordination skills, we would love to hear from you.
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