Our client is an internationally recognised manufacturer of industrial energy efficiency solutions, supplying products to commercial and industrial markets worldwide. With decades of engineering expertise and a strong global presence, the organisation is known for its innovation, high-quality products and commitment to supporting modern industry.
Due to continued growth, our client is seeking a Sales & Logistics Administrator to join their team. This is an excellent opportunity to work within a collaborative and forward-thinking environment where you will play a key role in supporting sales operations and coordinating domestic and international logistics.
Key Responsibilities
Sales Administration
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Process, progress, and prioritise sales orders, managing lead times and identifying potential shortages.
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Prepare and process sales invoices and support finance-related administrative activities.
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Manage shared email inboxes and handle incoming business calls.
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Maintain accurate records, documentation, and ERP system data.
Logistics Coordination
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Process shipments through the company ERP system.
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Arrange logistics and book shipments with UK and international carriers.
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Manage courier services including obtaining quotes, calculating costs, and coordinating dispatch and collections.
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Prepare import/export documentation such as EUR1 forms, Certificates of Origin, and customs paperwork.
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Verify HS commodity codes to ensure customs compliance.
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Support product returns administration and generate service-return documentation.
Cross-Functional Communication
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Liaise with customers, transport providers, and internal departments including sales, warehouse, finance, and operations.
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Provide timely updates to customers regarding orders, shipments, and enquiries.
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Deliver high levels of customer service while maintaining strong working relationships with stakeholders.
General Administration
Skills & Experience
The ideal candidate will have strong organisational skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Essential:
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Previous experience in an office-based administrative role, ideally within sales, logistics, or operations.
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Strong organisational and time management skills.
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High level of accuracy and attention to detail in documentation and data entry.
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Knowledge of international shipping, import/export procedures, and HS commodity codes.
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Excellent communication skills, both written and verbal.
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Strong customer service mindset with the ability to build positive working relationships.
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Proactive problem-solving skills, particularly around shipments and customer enquiries.
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Good IT skills including Microsoft 365 / Office Suite and document management tools.
Desirable:
- Experience using ERP or CRM systems.
Package
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Salary: Competitive, depending on experience
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Start Date: Immediate
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Benefits: Private healthcare, contributory pension, life assurance, 25 days holiday plus bank holidays
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Career Development: Opportunities to grow within an international organisation
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button.
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