Operations Administrator - Building and Roofing
Monday to Friday 0800hrs to 1600hrs (30 mins for Lunch)
My client is looking for a Operations Administrator on an ongoing temp basis
The role consists of the following
Administrative Support
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Data entry - inputting new orders & diary management
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Updating CRM with documents and photographic evidence (labelling)
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Filing of client correspondence
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Customer Service
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Receive and make calls on behalf of the business to include appointment management
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Manage email correspondence and team mailboxes
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Record and file all communications/notes within CRM
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Conduct customer service satisfaction surveys
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Work Allocation
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Preparation of estimates
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Allocate orders to operatives considering contract budgets and project costs
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Conduct desktop post inspection to agreed standard
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Identify extra works and order variations
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Management of work order completions including client update
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Skills & Experience:
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Strong IT skills
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High attention to detail.
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Strong written and verbal communication skills.
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Solution-driven mindset.
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Excellent customer service
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Qualities:
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Accountable and reliable.
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Professional demeanour.
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Team player with a positive attitude
