Junior IT Support Engineer£25,000-£28,000 Salary - ï¸Swindon - Fully Onsite Are you an up and coming IT Support professional looking to take the next step in your career? I'm currently supporting an organisation that's bringing in a Junior IT Support Engineer to be the first point of contact for all internal technical queries. If you enjoy problemâsolving, helping users, and want to build a strong foundation in IT, this is a great opportunity to learn and progress quickly.Roles/Responsibilities:Act as the first point of contact for all user IT queriesDiagnose and resolve common issues across desktops, laptops, software and peripheralsPass on more complex or long-running issues to the 2nd Line functionContribute to internal documentation and "howâto" guidanceSupport account setups, permissions, device preparation, and other onboarding tasksFollow established IT processes to ensure smooth dayâtoâday operationsWhat They Are Looking For:Around 1-2 years' experience in a customer-facing IT support or service desk roleConfident working with Windows, Office 365, Active Directory and basic networking principlesExperience using any recognised ticketing systemComfortable speaking with users at all levels and explaining fixes clearlyStrong attention to detail and a methodical, organised approachCompTIA A+, Network+ or similar qualifications are beneficialNice to Have:Awareness of basic networking conceptsPrevious exposure to user management or permissionsA willingness to learn, develop and take on new challengesThis is an exciting opportunity to progress in your IT career, apply now! If you are interested in this position please click 'apply'.Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Tenure: Permanent
Salary: £25000 - £28000 per annum + Pension, Free parking, Incentives, Events
Location: Swindon, Wiltshire
