We are seeking a highly organised and proactive individual to join our team in a part-time capacity (Monday, Wednesday and Friday, 9:00am – 5:30pm). This administrative and customer support role is ideal for someone who enjoys structured processes, client interaction, and working with systems. This position offers a hybrid working arrangement, initially with one day working from home, with the potential for increased flexibility following successful completion of training.
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Dealing with Client arrangements
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Renewing licences – tracking and monitoring
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IT safety/compliance admin
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Answering the phone, taking message and helping clients
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Calling clients to discuss matters when needed
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Interacting with license software
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Sending instructions to clients, sending over pdf’s and talking through with clients to ensure they understand the process
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Computer literate – Must have a good understanding of Microsoft products and excellent system knowledge