Location: Construction Office
Department: Sales
Reports To: Sales Manager / Aggregates Sales Manager
About the Role
We’re looking for a motivated and customer focused Sales Representative / Administrator to join our construction office team. This role is ideal for someone who enjoys working with people, thrives in a fast paced environment, and wants to play a key part in keeping operations running smoothly.
You’ll support customers ordering aggregates, coordinate with dispatch and quarry operations, and help the sales team deliver excellent service. It’s a stable, hands on role where your organisation and communication skills will make a real impact every day.
What You’ll Do
• Handle incoming customer calls, emails, and enquiries
• Provide pricing, product information, and availability updates
• Process and manage sales orders accurately in the ERP/CRM system
• Work closely with dispatch and operations to schedule deliveries
• Support external sales reps with quotes, follow ups, and account management
• Maintain customer accounts, pricing agreements, and sales records
• Resolve issues related to orders, deliveries, billing, or product quality
• Monitor inventory levels and communicate any changes
• Assist with sales reporting, forecasting, and general administrative tasks
• Promote company products, services, and safety standards
What We’re Looking For
• 1–3 years’ experience in sales support, administration, or customer service
• Experience in aggregates, construction materials, or building products is a plus — but not required
• Strong communication skills and a customer first approach
• Confident using Microsoft Office and CRM/ERP systems
• Ability to multitask and stay organised in a busy environment
• High attention to detail and strong problem solving skills
Skills & Strengths That Help You Succeed
• Excellent customer service and relationship building
• Strong organisational and time management abilities
• Team oriented mindset — working closely with sales, dispatch, and operations
• Basic understanding of pricing, freight, or logistics (or willingness to learn)
• Professional phone and email communication
Work Environment
• Office based role within a construction environment
• Daily interaction with customers, drivers, and internal teams
• Occasional visits to quarries or plants to understand operations
Why Join Us?
• Stable, long term role in a growing industry
• Supportive team with training provided
• Opportunity to build strong customer relationships
• A role where your organisation and communication skills truly matter
For more information please contact Daniel Moore in our Sheffield office or apply with your CV
