Research & Operations Support Administrator
Location: Uxbridge - 2-3 days/week on-site
Contract Type: 12-Month FTC
Salary: £33,000 Per Annum
We're looking for a highly organised and customer‑focused Research & Operations Support Administrator to provide essential administrative and financial coordination across our research and operational teams. This role is ideal for someone who thrives in a busy environment, enjoys liaising with a wide range of stakeholders, and takes pride in delivering accurate, efficient, and professional support.
About the Role
You will act as a key point of contact for internal colleagues, suppliers, external partners, and funding bodies. The role involves coordinating high‑volume administrative workflows, maintaining detailed records, and ensuring all documentation, approvals, and financial processes meet internal requirements.
This is an interim role providing additional capacity to support operational delivery while the wider team focuses on process automation and long‑term improvements to research administration.
Key Responsibilities
Act as the first point of contact for enquiries, building strong relationships with internal and external stakeholders
Liaise with external organisations via email and phone, providing clear, professional communication at all times
Maintain accurate records relating to research activity, funding applications, approvals, and related financial documentation
Use relevant IT and database systems to process, track, and manage sensitive information
Coordinate and oversee high‑volume, complex administrative and financial processes, ensuring accuracy and timely completion
Provide procedural guidance to staff, supporting compliance with internal policies and financial requirements
Collaborate with central teams including finance, IT, compliance, and estates to ensure smooth operations
Monitor deadlines, documentation status, and approval workflows
Contribute to process improvement and help optimise workload management across the team
About You
Essential Skills & Experience
Strong administrative and organisational skills with exceptional attention to detail
Experience in a customer‑facing or customer service environment, with a confident communication style
Excellent interpersonal skills, able to build rapport and influence stakeholders
Ability to manage multiple deadlines and prioritise a busy workload
Confidence using databases, IT systems, and handling sensitive information securely
Strong problem‑solving abilities and the professionalism to handle complex cases
Desirable
Knowledge of grant‑funding requirements or experience supporting research or academic programmes
Previous involvement in finance‑related administration, purchasing processes, or records management
