job Title: Court Usher/basement admin assistant
Location: Royal Courts of Justice, Strand, London (WC2A 2LL)
Salary: £13.78 per hour
Hours: Full-Time, 37 hours per week (Mon-Fri, 9am - 5pm)
Contract Type: Ongoing position for 6 months (with potential to extend)
Agency: HMCTS via Brook Street
About the Role:
We are looking for a Admin Assistant/Court Usher to join the County Court team at the Royal Courts of Justice. You will play a crucial role in maintaining the smooth operation of the court by preparing courtrooms, supporting court users, and assisting judges and legal professionals. This is a fast-paced environment where professionalism and excellent communication skills are key.
a large portion of the role will also involve working in the court basement, where you will be required to sort and discard old paperwork and files in line with court procedures and data handling policies. Attention to detail and the ability to work independently in a physical, task-based setting are essential.
Key Duties and Responsibilities:
Prepare and close courtrooms - Ensure courtrooms are ready before hearings and left in good order afterward.
Work in the basement to discard files - Assist in the secure disposal of outdated or archived court files in the designated basement storage area.
Support and escort court users - Guide witnesses, defendants, and the public to appropriate locations within the courthouse.
Call legal professionals into the courtroom - Announce solicitors, barristers, and others as necessary, ensuring smooth transitions.
Accurately record hearing times - Log the start and finish times of each hearing for accurate records.
Handle face-to-face enquiries - Respond to questions from the public, legal professionals, and court users.
Securely manage court files - Collect and deliver legal bundles, assist with managing and securely disposing of files, as well as general administrative duties like photocopying and filing.
Additional Skills & Attributes:
Punctuality and Professionalism - Timely arrival and professional conduct are essential for maintaining an efficient courtroom environment.
Discretion and Confidentiality - Handle sensitive information with care and maintain confidentiality at all times.
Customer Service - Provide excellent customer service by offering guidance, answering questions, and ensuring a supportive environment for all court users.
Calm Under Pressure - Maintain composure and professionalism in high-pressure situations to ensure smooth proceedings.
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment
Additional Information
DBS check and references required (processed by Brook Street)
Must be eligible for Counter Terrorism Check (CTC) clearance - applicants must have resided in the UK for the past 3 years
Full training provided
Start date subject to successful completion of vetting (approx. 2-3 weeks)
To apply, please submit your CV online or contact Basheer Dawoud at Basheer. Dawoud @ brookstreet. co. uk Please remember to include your mobile telephone number, CV and the role you are applying for
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
