Responsibilities
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Cross Functional Collaboration & Communication
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Act as a communication hub between executives, central teams and business partners to drive efficiency.
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Use executive maturity, discretion, and business insight to prepare and direct communications.
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Communicate effectively with external partners and third parties.
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Represent and uphold the manager’s and team’s brand in alignment with Microsoft’s core values.
Travel Management
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Coordinate domestic and international travel, including accommodation, transport, security, and visas and managers and team.
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Prepare detailed itineraries and act as a point of support across time zones during travel.
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Communicate proactively with stakeholders to ensure productive trips and compliance with travel documentation.
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May accompany leaders to provide onsite support during events or meetups.
Resource & Financial Management
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Own expense management including purchase orders, receipts, statements, tracking, and compliance.
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Resolve issues related to expenses, purchase orders, and financial discrepancies.
Calendar Management & Meeting Logistics
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Provide strategic calendar and timeplanning support for managers and teams.
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Make prioritisation decisions, manage delegates, and communicate with key stakeholders.
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Manage complex schedules, ensure followups, and remain calm under pressure.
Event Coordination
Project Ownership
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Manage multiple complex projects endtoend while maintaining operational excellence.
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Drive stakeholder accountability, streamline processes, and implement best practices.
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Lead efforts to define and measure project success.
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Team Management & Onboarding Support
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Partner with the Head of Operations on onboarding, equipment, workspace setup, and access provisioning.
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Provide a seamless executive onboarding experience and act as a key contact for new hires, vendors, and interns.
Required Qualifications
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7+ years’ experience in administrative or executive support roles with emphasis on scheduling, travel, and operational support at senior leadership level.
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Passion for delivering an exceptional office experience.
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Experience managing a team with dual accountability.
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Proactive, collaborative, and fully accountable mindset.
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Comfortable working onsite 4 days per week
