We are seeking a highly organised and proactive Facilities Coordinator to oversee the effective operation of the site's CAFM system and support the Facilities Management team. The ideal candidate will be a confident communicator with strong planning skills, able to manage both planned and reactive workflows in a fast‑paced environment.
Helpdesk
Respond promptly and professionally to incoming calls and emails from the business.
Log, prioritise, and assign reactive tasks, ensuring the correct engineer or supplier is allocated.
Maintain clear communication with end users throughout the lifecycle of reactive jobs, keeping them informed of progress and expected completion times.Planning & Scheduling
Plan and schedule PPM tasks for the engineering team and external partners, ensuring resources are effectively coordinated.
Work closely with the Lead Engineer and RFM Manager on a daily/weekly basis to ensure service levels, performance, and operational standards are consistently met.Supplier & Subcontractor Coordination
Liaise with subcontractors as required, reviewing performance and providing feedback through the appropriate internal systems.
Obtain supplier quotations and upload them onto the internal system for client approval, ensuring accuracy and commercial awareness.Communication & Relationship Management
Build and maintain strong working relationships with internal stakeholders, engineering teams, subcontractors, and the client.
Ensure all communications are clear, timely, and aligned with company standards.Skills & Experience Required
Experience using a CAFM system (e.g., Concept, Maximo, Planon, CAFM Explorer, etc.)
Strong organisational and scheduling skills.
Excellent verbal and written communication abilities.
Customer-focused, with the ability to manage expectations professionally.
Ability to work under pressure and prioritise workload effectively.
Previous experience in Facilities Management or a similar support role is desirable.
Proficient in Microsoft Office tools (Outlook, Excel, Word).Personal Attributes
Proactive and solution‑oriented
Strong attention to detail
Able to build rapport at all levels
Confident in multitasking and meeting deadlines
Team‑focused with a collaborative approach
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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