Customer Service Administrator

CV-Library • Immingham, Lincolnshire • 1h ago

Manpower are looking for an experienced Customer Administrator for a longer-term, maternity cover role.

You must hold at least 1-years relevant experience in a similar role and able to evidence this.

Location: North Killingholme Pay Rate: £12.55 per hour Transport: Own transport required (site not accessible by public transport) Days of Work: Monday - Friday (8am-5pm)

Key Responsibilities

Carry out a range of admin tasks across warranty, claims, repair, production, logistics, and aftersales. Able to communicate clearly and professionally to answer customer enquiries via phone, email, and Teams. Manage the shared mailbox with the rest of the office team. Support customers with complaints and issues, providing solutions and timely follow-up. Work closely with colleagues and departments to maintain smooth service delivery. Process customer orders and transactions accurately.

About You

Strong IT and administrative skills (Microsoft Office proficiency essential). Excellent communication and customer service skills. Able to work both independently and as part of a team. Reliable, organised, and able to work to deadlines. Experience working to KPIs and following company procedures in a similar environment.

If you are interested in this role, please apply online or contact the Grimsby Manpower Office ON (phone number removed) Monday - Friday 8am - 5pm

Apply directly