At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
More about your role
As a Community Housing Coordinator, you'll play a vital part in supporting our Homes Plus operations by delivering high‑quality administration and back‑office services. You'll work closely with teams across Communities, Living Plus, Lettings & Marketing and Community Safety, ensuring that our customers, colleagues and partners receive an efficient and reliable service. You'll also provide support to other areas of Homes Plus when required, giving you the chance to build a broad understanding of how our services work together.
Your role will involve a wide range of administrative responsibilities, including preparing documents, managing mailshots, organising meetings and hospitality, maintaining records, and supporting key processes such as decants, key management and on-call rotas. You'll be involved in housing management administration-everything from tenancy changes and mutual exchanges to permissions, landlord references, specialist landlord arrangements and aids and adaptations.
More about you
You'll bring experience from a support or administrative role where you've been responsible for managing busy workloads and providing a dependable and proactive service. You'll be highly organised, able to anticipate what needs to be done, and confident in managing competing priorities without compromising on accuracy or quality. Your positive attitude, professionalism and strong communication skills will ensure you work effectively with colleagues and customers alike.
You'll be naturally helpful, with a calm and solution‑focused approach when handling enquiries- whether in person, over the phone or through written correspondence. You'll be comfortable working independently but also enjoy being part of a wider team, contributing to shared goals and supporting others when needed. A keen eye for detail, good IT skills and a willingness to learn new systems will help you thrive in this role. Experience in social housing or housing-related administration would be an advantage, but it's not essential if you can bring the right attitude and transferable skills.
A basic DBS check is mandatory for this role.
Essential Criteria
- Proven experience delivering administration or back‑office support in a busy, customer‑focused environment within social housing.
- Strong organisational skills with the ability to prioritise workloads, manage time effectively and maintain accurate records across multiple systems.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Extra perks including huge discounts and offers from shops, cinemas and much more
