FT Recruitment are delighted to be recruiting an Assistant Sales and Marketing Manager on behalf of one of our growing manufacturing clients based in Tamworth. This is a fantastic opportunity to join an expanding business in a varied, hands on role with real scope for development.
The successful candidate will support sales and marketing activity across the business and deputise for the Sales & Marketing Manager when required.
Key Responsibilities:
Sales & Commercial Support:
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Deputise for the Sales and Marketing Manager during periods of absence
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Process customer enquiries, quotations, and sales orders accurately and efficiently whilst liasing with a global network of customers, agents, and distributors
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Follow up on open sales leads and hold distributors accountable to sales targets
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Maintain and update the CRM system with customer and sales data
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Prepare and issue order acknowledgements, shipping documents, and invoices
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Generate regular sales, geographical intake, and service sales reports
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Handle incoming calls and emails professionally
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Provide temporary cover for key sales team members when required
Marketing Support:
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Assist with planning and delivery of marketing campaigns, events, and trade shows
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Manage website content and support e-commerce activity
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Maintain and update social media platforms
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Coordinate marketing materials such as brochures and newsletters
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Support SEO, email marketing, and digital advertising initiatives
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Conduct market research to identify new opportunities and industry trends
Administration & Operations Support:
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Create dispatch paperwork including Bills of Lading, packing lists, invoices, CE certificates, and Chamber manuals
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Arrange dispatch via couriers such as DHL, TNT, FedEx, and Trax
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Process spares, warranty spares, service orders, and job packs
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Process telephone credit card payments and scan and upload documentation to internal systems
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Update chamber and service databases
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Provide purchasing administration support when required
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Assist with customer hospitality during on-site visits
Skills & Experience Required:
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Previous experience in a sales administration or marketing support role in a manufacturing environment with a proven track record
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Strong organisational skills with excellent attention to detail
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Confident communicator, both written and verbal
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Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and experience using CRM systems and digital marketing tools
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Familiarity with CMS platforms (e.g. WordPress) and social media management
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Self-motivated, proactive, and able to work independently or as part of a team
Benefits:
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Competitive salary, 25 days annual leave plus public holidays
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Company pension scheme, private healthcare after 2 years’ service, pension contribution after 3 years, profit share scheme after 2 years’ service
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Opportunities for training, travel, and career progression
The role will be based in Tamworth primarily and is office based, but on rare occasion foreign travel for things like exhibitions / seminars will be part of the role.
If you are interested in this role, please apply within or call (phone number removed) and speak with Ria