We are the internal recruitment partner for our client, a well-established, independent, family-owned enterprise that has been a cornerstone of the UK food-service distribution sector for five decades.
We are seeking a proactive IT Systems Administrator to take ownership of the internal IT support function and play a key role in shaping the future technology landscape.
Reporting to the IT & ERP Systems Manager, you'll be the primary IT contact for approximately 100 users across Head Office, depots, and some remote locations. This is a hands-on role that blends 3rd line support, systems administration, user engagement, and project work, with a strong focus on moving from legacy on-prem systems into the Microsoft Cloud.
Responsibilities:
Acting as the first and primary contact for all internal IT support queries, maintaining excellent relationships with end users across the business
Providing 3rd line support across hardware, networking, and applications
Monitoring servers and business-critical services to ensure maximum uptime
Updating and maintaining business applications where required
Training and supporting staff on security, password policies, and cyber awareness
Creating and delivering an IT induction plan for new employees
Develop and maintain technical documentation
Working closely with third-party support vendors
Play an active role in all upcoming IT and digital projects. The successful candidate will be able to demonstrate the following:
Experience:
Commercial experience in a 3rd line support role
3rd line support across servers, desktops, and applications
Strong communication and interpersonal skills
Clean driving licence and access to a car (occasional travel to other sites/depots - overnight stays covered by the company)
Strong organisation skills and the ability to juggle priorities
A genuine desire to learn, self-develop, and progress technicallyTechnical:
3rd line support across servers, desktops, and applications
Microsoft 365: Exchange, SharePoint, OneDrive, Teams
Windows 11
Windows Server (2008 R2 / 2012 R2 - in situ)
Active Directory, Group Policy, DHCP, DNS
Backup & Restore technologies (Azure Site Recovery, M365 Backup)
Virtualisation technologies (VMware vCenter - in situ)In return we are offering:
Salary £31,000 - £35,000 per annum depending on skills and experience
Monday to Friday working
28 days holiday including Bank Holidays (5 of the 8 bank holidays are classed as normal working days except Christmas Day, Boxing Day and New Years Day)
Pension scheme
Life assurance
Employee Assistance Programme
Cycle to Work Scheme
Staff discounts
Learning and development opportunitiesInterested? Then APPLY now for immediate consideration