Salary from £28,051 + Up to 5% Bonus
Fixed Term Conract 12 Months, 40 hours Per Week
Located at Felnex, Leeds Depot
Are you an experienced administrator looking for your next challenge?
Join Northern Gas Networks (NGN) as a Support Administrator in our TOTEX Cluster Team. This is a key role where you will help ensure the smooth delivery of operations across our gas sites.
As part of the Planning Team, you will be responsible for coordinating a range of administrative tasks including job creation, statutory noticing, and project closure. Your work will directly contribute to the successful execution of our field activities, so attention to detail and a methodical approach are vital.
This role involves regular interaction with both internal teams and external stakeholders, so strong communication skills and a customer-focused mindset are essential. You will be expected to deliver a first-class service, helping to keep projects on track and ensuring compliance with relevant regulations.
In this role you will
Create projects in our SAP system based on design and commercial requirements
Manage and report NRSWA notifications via SAP/Insight
Coordinate with Planners to ensure timely customer notifications
Liaise daily with Site Managers to track progress and update the whereabouts report
Prepare project files (both digital and paper) for site teams
Monitor and refresh safe dig prints
Capture data for project e-packs (mains and services)
Issue NRSWA registration details post-project closure
General office administration to support the wider team
We are looking for
Strong administrative experience
Excellent communication skills – both written and verbal
Proficiency in Microsoft Excel and Word
Great time management and multitasking abilities
A keen eye for detail and a quality-first mindset
A collaborative, can-do attitude
Desirable: Experience in the utilities sector, SAP/Insight knowledge, or familiarity with gas/NRSWA legislation
Why join NGN?
Salary from £28,051 per annum
Up to 5% Bonus per annum
25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period
Occupational sick pay available after the first 2 calendar days of statutory sick pay
Generous stakeholder pension scheme, doubling your contribution, up to 10%
Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service
Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more
About NGN
We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Ethnic Minority/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve.
Next Steps – Simply click ‘Apply’ and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place beginning of March. If you require any adjustments during the recruitment process, please contact our Recruitment Team at
