Channel Manager - One Delaware Drive, Milton KeynesAbout The RoleSALARY: From £68,216 pa dependent on experienceLOCATION: One Delaware Drive, Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent - 35 hours per week CLOSING DATE: 03/02/2026 We reserve the right to close the advert earlier If we receive a high volume of applications.This is a pivotal specialist role, working in partnership with Product Owners and Business SME to co‑create and deliver an effective DRIVE New Vehicle platform channel strategy. You’ll lead cross‑functional collaboration, bringing together teams, technology, and infrastructure to unlock digital sales funnel improvement, ensure compliant end‑to‑end journeys, and deliver outstanding customer experiences.By balancing commercial ambition with customer needs, you’ll play a key role in achieving our digital sales funnel platform performance and CX objectives—making a real, visible impact on how we do business.What you’ll be doing: Stakeholder management, working across VWFS, as well as VWG Brands, Retailers and third partiesSupport delivery of overall channel performance, defining the strategic direction, developing the roadmap with the delivery Product Owner, prioritising the feature backlog and constantly iterating the products to ensure we support customer and commercial outcomesWork cross-functionally to drive performance of the platform to maximise both customer and commercial valueWork closely with senior management in Brands, Dealers and Digital Solutions to deliver solutions which meet customer needs and drive adoptionYou will engage with, provide insight to, and support senior stakeholders to ensure understanding and buy-in to the sales delivery, strategy and investment requiredWhat you’ll bring:You’ll be a driven self-motivated individual with previous experience within the automotive or financial services sectors. You’ll have a passion for great customer outcomes and proven experience manging stakeholders across all levels.Essential experience & skillsDemonstrable experience in designing and implementing digital and new technology solutions.Experience with agile software development.Knowledge and proven experience in at least one of the following domains: Architecture, Software Development or Operations. You can partner and influence effectively across all levels of an organisation, and regularly use these skills to improve the work going on around youYou are an excellent communicator and storyteller, communicating concepts and ideas to stakeholders at all levels, in different shapes depending on the contextYou can communicate complex data and arguments in a way that is accessible to everyoneWhat’s in it for you?Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About YouAbout UsWhy join VWFS UK?You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
