Yellow 42 are working alongside an award-winning, family-run business in beautiful Perthshire, who are currently looking for a receptionist for their 13-boutique room gastro pub. You will be someone who enjoys providing warm, attentive service and thrives in a busy hospitality environment. You are the initial contact for guests, helping shape memorable experiences from their first enquiry through to check-out.
Daily tasks will include
Handling bookings via telephone, email, and online platforms
Organising guest check-in documentation and pre-arrival arrangements
Providing a warm welcome and professional check-in/check-out service
Managing dinner reservations and any special guest requests
Supporting the Marketing Team with seasonal offers and promotions
Performing administrative tasks including managing emails, accepting mail, ordering office supplies, and keeping reception tidy and organised
Overseeing breakfast service and morning setup
Assisting on the bar or restaurant floor during lunch service and as required
Delivering outstanding guest service across all touchpoints
Maintaining a positive, proactive, and professional approach at all times
What they need from you
Smart, professional, and presentable appearance
Excellent spoken and written English
Exceptional customer service and interpersonal skills
Strong administrative and organisational abilities
IT literate (Microsoft Word, Excel, Email, Internet applications)
High attention to detail and accuracy
Able to work independently and as part of a team
Full eligibility to work in the UK – Please note this business does not offer sponsorship so do not apply if this is required.
Desirable attributes
Basic marketing skills such as social media management or photography
Experience working in a bar or restaurant environment
What is on offer
Competitive salary depending on experience
28 days annual leave
Meals provided on shift
Full training and development opportunities
Live-in accommodation available for the right candidate (cost deducted from wage)
Company pension
Discounted or free food when not on shift
Share of excellent tips
