An established engineering company is looking for a Sales Administrator to support the sales team with order processing, customer communication, and general administration. This role is key to keeping sales operations running smoothly and delivering a high level of customer service.
The Role
You’ll manage customer orders, maintain accurate records, and act as a link between customers and internal teams. This is a full-time, office-based position.
Key Responsibilities
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Process customer orders accurately, including order checks
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Manage the sales inbox and handle customer enquiries by phone and email
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Provide updates on order status, delivery times, and availability
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Support the sales team with day-to-day administration
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Maintain accurate customer and sales records
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Update and manage ERP/CRM systems
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Liaise with warehouse, logistics, and finance teams
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Produce basic reports and support KPI tracking
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Ensure processes are followed and support audits when required
Candidate Requirements
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Experience in sales administration, order processing, or customer support
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Strong attention to detail and organisation skills
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Confident communicator with a customer-focused approach
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Ability to manage multiple tasks and priorities
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Good IT skills, including Microsoft Office
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Experience with ERP or CRM systems preferred
The Package
