9 Month Fixed Term Contract, Part Time (22.5 hours per week)
Please note that we do not currently offer any Tier 2 sponsorship
New Lodge is a thriving community in New Earswick that provides care accommodation for people aged 55 and over - a sanctuary for those looking to lead independent lives. The genuine sense of community and togetherness felt among our staff here is what makes it such a great place to work. Along with assisting residents and helping with day-to-day tasks, you’ll really get to know the people you support and become a familiar face to them and their relatives.
About the role
The Senior Administrative Support Officer will play a key role in supporting the General Management Team (GMT) by providing a high‑quality, customer‑focused administrative and reception service across New Lodge. The role includes managing day‑to‑day reception duties, coordinating responsive repairs and maintenance through the Connect repairs system, and supporting cyclical planned maintenance and modernisation programmes. You will also play an important part in supporting Health and Safety processes and systems to ensure compliance with all relevant regulatory requirements across both Residential Care and Extra Care services.
You will provide effective leadership and management support to Administrative Officers and General Assistants, including conducting regular meetings and supporting annual reviews. You will have oversight of contractors delivering services at New Lodge, such as the Parks and Landscape team, and will work closely with domiciliary care and residential care teams to ensure a seamless service for residents and applicants. You will also support Housing Officers with the effective letting and tenancy management of properties, working in partnership with external agencies and working partners. Additionally, the role involves assisting Housing Officers in helping residents to sustain their tenancies through effective housing management activities.
About you
We are looking for a caring and motivated individual with experience in a customer-focused environment. The role requires strong attention to detail, the ability to work under pressure, and confidence in organising and prioritising tasks. Able to take a compassionate, resident‑focused approach to your work, you will be able to communicate clearly and inclusively, work well both independently and as part of a team, including alongside internal and external stakeholders
Strong IT skills are essential, including proficiency with Microsoft Office and the ability to adapt to bespoke systems. We are seeking someone who is committed to equality, diversity and inclusion, and who is willing to engage in ongoing training and development.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application.
Closing date for applications is 4th February 2026.
Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme
