Administrator
Location: Wedderburn House / Alloway Centre, Dundee
Salary: £15.09 per hour
Contract: Fixed term – 12 weeks
Hours: 37 hours per week
Working Pattern: Fully office based
About the Role We are seeking a highly organised and proactive Administrator to provide comprehensive secretarial and administrative support within a busy healthcare setting. The post holder will play a key role in ensuring the smooth and efficient running of the department, acting as a first point of contact for staff, patients, relatives and carers.
Key Responsibilities
Provide a full range of secretarial and administrative support, including typing, audio typing, filing, photocopying, and composing correspondence
Use management information systems and email effectively to support departmental operations
Act as first point of contact, handling telephone and face-to-face enquiries while covering reception, prioritising and directing queries appropriately
Manage referrals by appointing Consultants or equivalent clinicians and their teams to appropriate clinics
Reorganise and reschedule clinics and patient appointments, including follow-up paperwork
Manage Consultant and medical staff diaries to ensure effective time management
Maintain stationery stock control, including monthly ordering and reporting repairs
Undertake cash handling duties, authorise taxi use, and issue postage stamps when covering reception
Extract, collate and summarise data to support the preparation of verbal, written or statistical reports
Open and prioritise mail for medical staff and Team Leaders to support efficient service delivery
Maintain health records systems in line with NHS Tayside policies, including use of in-house record tracing systems
Provide cover across other bases within the service as required due to annual leave or sickness
The role may evolve in line with service needs; any changes will be discussed with the post holder.
Knowledge, Training and Experience Qualifications
Formal qualification in Secretarial Studies or Business Administration (e.g. RSA 3, SVQ Level 3, NC/HNC)
Or equivalent knowledge and experience
Experience
Previous experience using IT packages such as Word, Excel and PowerPoint
Experience of audio typing and medical terminology, or willingness and ability to learn within an agreed timeframe
Skills and Attributes
Advanced keyboard skills
Pleasant, professional and helpful telephone manner
Strong organisational skills and attention to detail
Ability to manage multiple tasks and prioritise workload effectivelyWhy Apply? This is an excellent short-term opportunity to gain valuable experience within a healthcare environment, working as part of a supportive and professional team
