Administrator
Location: Stonehouse
Hours: Full Time | Permanent - 37.5 hours per week
Salary: £25,000 per annum
Key Responsibilities of an Administrator:
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Act as first point of contact for accreditation scheme enquiries and provide advice on applications, assessments, and quality assurance.
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Process applications, documentation, and references.
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Coordinate assessment and interview dates.
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Support online reassessments and accreditation reviews.
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Communicate application outcomes to applicants.
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Maintain and update scheme data within CRM systems.
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Raise purchase orders and invoices in collaboration with Finance.
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Process card payments and set up Direct Debits.
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Support monthly Direct Debit payment runs.
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Promote accreditation schemes at events and conferences.
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Coordinate meetings, working groups, and assessor onboarding.
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Maintain assessor CPD records and documentation.
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Liaise with external bodies and accreditation partners.
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Support audits and compliance activities.
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Organise annual standards events and related logistics.
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Provide updates and reporting data to management.
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Support general office duties and ad-hoc administrative tasks.
Key Skills of an Administrator:
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Strong administrative and coordination experience.
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Excellent written and verbal communication skills.
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Confident customer service and stakeholder engagement.
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High attention to detail and accuracy.
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Well organised with strong time management skills.
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Confident using CRM systems and Microsoft Office.
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Comfortable handling payments and basic finance processes.
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Professional, approachable, and reliable.
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Flexible and adaptable, including occasional event support
