We are currently recruiting on behalf of a well-established client based in Warrington, Appleton Thorn, a leading independent next-day or scheduled delivery services provider for parcels and freight. We are looking for a motivated and experienced Transport Administrators/De-brief Clerks to support and oversee key aspects of the daily transport operation.
This is a pivotal role that goes beyond general administration — ideal for someone with a solid background in transport or logistics who is ready to take a step up in responsibility.
You will be supporting the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.
This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
The position could lead to a permanent employment for the right candidate.
Available Shifts:
Monday to Friday 06:30 am to 15:30
Monday to Friday 10:00 am to 19:00
Pay Rate:
£12.21 p/h
Key Responsibilities:
- Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
- Monitor driver performance and delivery progress throughout the day.
- Ensuring all driver non-compliances are investigated & escalated accordingly.
- Use of the company software to monitor performance supporting with on the road issues as required.
- Act as first point of contact for drivers, addressing route queries and delivery issues.
- Ensuring all returned items are returned as per SOP.
- Assist in investigating delivery discrepancies or failures
- Completion of Ad-hoc de-briefs as & when required.
- Daily download of handheld scanners ensuring the condition of the any faults are reported.
- All returns are coded correctly.
- Completion of Ad-hoc vehicle audits.
- POD & address data entry.
- Maintain accurate filing systems and records for audits and reporting.
- Provide general administrative support as required.
What we are looking for:
- Proven experience in a transport or logistics administration role (essential)
- Strong organisational skills with the ability to multitask and prioritise workload
- Confident communicator – both verbal and written
- Strong problem-solving and analytical thinking
- Ability to work independently and take initiative
- Comfortable liaising with drivers and operational staff in a fast-paced environment
- Proficiency in Microsoft Office and transport/logistics software systems
The Offer:
- Full-time, ongoing work with long-term prospects
- Supportive and professional working environment
- Opportunity to develop transport and supervisory skills
This is an excellent opportunity for someone with a solid transport admin background looking to grow with a company. If you're ready to step up and play a central role in a busy transport operation, we want to hear from you!
Job Types: Full-time, Temp to perm
