Are you an organised and customer-focused individual looking for a flexible role with a great team? One of our gas clients are hiring a Call Handler to join their team in the DA13 area.
The Role:
As a Call Handler, you’ll be a vital part of our operations team, ensuring customers receive top-notch service and support. Your responsibilities will include:
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Handling inbound and outbound calls with tenants, homeowners, and engineers.
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Scheduling and coordinating gas service and repair appointments.
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Logging and maintaining accurate records of calls and service requests in our system.
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Providing updates and resolutions to customer queries.
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Supporting engineers with job details and schedules.
What We’re Looking For:
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Excellent communication and interpersonal skills.
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A professional and customer-oriented attitude.
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Ability to multitask and prioritise in a busy environment.
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Strong IT skills, including familiarity with scheduling systems (training provided).
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A valid driving license and access to your own vehicle (occasional office travel required).
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Previous experience in customer service or call handling is preferred.
What They Offer:
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A competitive salary of up to £30,000 per year.
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Pay increase after probation as long as you prove yourself!
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Monday to Friday working hours with no weekend shifts.
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A friendly and supportive team environment.
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Opportunities for professional development and growth.
Apply Now
