Sales & Operations Administrator
Redhill, Surrey
£32,000 per annum
Monday to Friday, 08:30 – 17:00
Company Overview
Talented People are recruiting on behalf of a growing business within the construction industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly, close-knit team supporting both sales and operations.
Role Purpose
To manage customer enquiries, quotations, and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations.
Key Responsibilities
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Handle incoming phone and email enquiries from customers.
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Prepare and send accurate quotations and follow up to secure conversions.
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Process contract orders and maintain accurate sales records.
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Keep CRM systems and internal databases up to date.
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Schedule jobs and prepare the required paperwork.
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Support general office administration duties.
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Resolve customer queries relating to ongoing projects.
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Liaise with the Sales Manager and Operations teams to ensure timely project delivery.
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Contribute to improving office processes and workflows.
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Uphold company standards in communication, presentation, and teamwork.
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Support colleagues and promote a positive team culture.
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Ensure compliance with company policies and health and safety standards.
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Maintain confidentiality and professionalism at all times.
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Deliver high-quality customer service with a strong attention to detail.
Skills & Experience
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Proven experience in administration, coordination, or customer service.
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Excellent verbal and written communication skills.
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Strong IT and CRM system skills.
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Highly organised, accurate, and detail-oriented.
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Able to work in a fast-paced environment with multiple priorities.
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Experience in hoist hire or construction equipment hire is desirable
