Elvet Recruitment are working with a successful and trusted House Builder looking for a Customer Care Administrator in the Leeds Area on a Permanent Part Time basis.
Reporting to the Head of Customer Care, you will play a key role in supporting the Customer Care team.
What You’ll Be Doing:
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Keep internal Customer Care logs updated and accurate.
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Support the team with admin tasks—responding to emails, handling documents, filing, and more.
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Act as a liaison between subcontractors and the business to ensure maintenance work is completed, including invoice processing and applying charges where needed.
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Coordinate with procurement for material orders when required.
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Track and follow up on completion documents.
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Issue welcome letters and information packs post-legal completion.
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Work closely with Site Managers to ensure timely completion of remedial tasks.
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Compile weekly updates and share with relevant teams.
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Maintain thorough, organised records across all files.
What We’re Looking For:
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Admin experience in a fast-paced setting.
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Background in construction or homebuilding is a plus.
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Strong IT skills, especially in Microsoft Office.
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Embraces diversity and inclusive workplace practices.
Role Information:
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Flexible, part-time position (21 hours/week).
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Travel may be required between office and development sites.
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Competitive salary with generous holiday allowance (25 days + bank holidays).
This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.
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Please call Heather Sweetman at Elvet Recruitment to discuss in more detail
