Job title: Administrator
location: Beighton, S20 1AH
Contract: Till 27th Dec 2026.
health & safety
All Client's employees are required to:
- Act responsibly and to do everything they can to prevent injury to themselves and other persons
- Observe all rules and appropriate operating procedures and instructions regarding safety at all times
- Correctly use safety equipment, protective devices and PPE
- Inform their immediate superior of all accidents, dangerous occurrences, near miss events, damage or potentially dangerous situations, whether persons are injured or not
- Assist in the investigation of any accidents or incidents
- Report any unsafe or defective plant, tools, equipment, PPE, practices, methods or other hazards
- Participate in improving Health & Safety in the Company by making suggestions in these matters to the Manager, Supervisor or Safety Representative
Objectives:
- To ensure that Health & Safety procedures are adhered to at all times
- To ensure that all work completed is accurately charged in accordance with customer contracts
- To assist in raising purchase orders and maintaining records as required
Responsibilities:
- To answer all inbound calls in a polite and professional manner logging the details accurately in (url removed)
- To build strong relationships with both external and internal customers
- To ensure prompt resolution of complaints with a strong focus on customer retention
- To assist credit control with outstanding debts by way of query resolution
- Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in (url removed)
- To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation
- To undertake any other such duties as may reasonably be required within the Service Centre
- To undertake any training and development as required
- To support the Administration Cooordinator in ad hoc projects
Skills & qualifications
- Numerate and PC literate with good telephone manner and interpersonal skills
- Ability to work on own initiative in high pressure environment
- Attention to detail
Interfaces
Internal: Administration Coordinator, Customer Experience Team, Service Manager, Service Coordinators, Drivers, Workshop Manager, Fitters, National Accounts staff, Head Office staff, Sales Team
External: Customers, Suppliers, Statutory Authorities (eg. HSE inspectors, Police), Members of the Public
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy
