We are looking for a qualified, professional and competent Mobile Van Technician to join our team at our Mercedes-Benz Van dealership located in Knowsley!
Our Mobile Technicians are a critical part of the business and are responsible for carrying out onsite servicing and repairs at customer sites using comprehensive system specialist knowledge and a high diagnostic authority.
*Package Details:*
* £17.40 per hour
* Plus enhancement payment of up to £300 per month based upon your qualification level
* Based onsite in Knowsley and field-based at customer sites
* 45 hours per week, Monday - Friday, 07:00 – 16:30
* 23 days’ holiday each year, plus bank holidays
* Permanent
* Bonus scheme
*Benefits:*
* Additional leave
* Bereavement leave
* Charity matching scheme
* Company events
* Company pension
* Cycle to work scheme
* Discounted car scheme
* Discounted gym membership
* Discounted cinema tickets
* Enhanced maternity pay
* Enhanced paternity pay
* Enhanced neonatal pay
* First Day of School paid leave
* Free eye tests
* Free flu jabs
* Free fruit
* Free menstrual products
* Free on-site parking
* Health Care Plan
* Life assurance
* Long service awards
* Paid volunteer time
* Pregnancy and Baby Loss paid leave
* Referral programme
* Sick pay
*Accountabilities:*
* Attending customer sites to service and repair vehicles on customer premises
* Ensuring all defects reported by the customer are actioned
* Conducting fleet checks on customers vehicles whilst managing your time effectively around customer deadlines and schedules
* Carrying out independently extensive orders for repair and re-establishing the serviceability of the customer’s vehicle
* Ensuring vehicles are safe to use
* Speaking with customers and examining vehicles to diagnose problems with specialist diagnostic equipment
* If possible, fixing the fault on-site and if necessary, making suitable arrangements if it isn’t possible to fix the problem on-site for the vehicle to be taken to and repaired in the workshop
* Completing servicing in line with manufacturer’s guidelines
* Maintaining detailed and accurate records as required for each job carried out
*Skills and Competencies Required:*
* Previous experience in a similar Technician role
* Full NVQ Level 3 in Light Vehicle Maintenance (or equivalent) - certified Technician/Technical Specialist in an automotive service field (essential)
* Full UK driving licence (essential)
* Attention to detail – ensuring repairs are conducted to a high standard and meet legal requirements
* Time management – efficiently completing scheduled work and meeting agreed SLA’s
* Teamwork – contributes positively to the team in order to achieve common business objectives
* Communication – ability to communicate with colleagues and customers clearly and professionally on work carried out or any potential issues or delays
* Customer orientation – ability to focus on the needs of the customer and works to deliver customer satisfaction
* Adaptable – ability to react to changing priorities in a busy and demanding role
* Self-sufficiency – ability to work independently when required, holding oneself accountable for standard of work completed
Job Types: Full-time, Permanent
Pay: £17.40 per hour
Expected hours: 45 per week
Application question(s):
* Do you have your Level 3 qualification certificates to bring to interview should you be invited to attend?
Experience:
* main dealership: 2 years (preferred)
Licence/Certification:
* Driving Licence (required)
* Level 3 Light Vehicle Maintenance qualification (required)
Work Location: In person
