The Role:
We’re looking for a friendly and proactive Part-Time Customer Care Assistant to support a busy team in Cottenham. This is a temporary 2-month position, ideal for someone who enjoys helping customers and providing smooth day-to-day service.
You’ll be joining a well-established, supportive organisation where you’ll play an important role in keeping customer operations running efficiently.
Main Responsibilities:
Responding to customer enquiries via phone and email
Providing accurate information and resolving issues
Updating internal systems and logging customer interactions
Supporting the wider team with general administrative tasks
Skills/Experience:
Strong communication and customer service skills
Good attention to detail and ability to multitask
Confident using computers and internal systems
Positive attitude and willingness to learn
Hourly Rate & Working Hours:
£12.21 per hour
20 hours per week, flexible working times across the week
Benefits:
Flexible scheduling
Friendly and supportive working environment
Great short-term opportunity to gain experience